Bajer Privacy Policy — How We Protect Your Information

1 Introduction & Purpose

Welcome to Bajer. We believe protecting every user's personal data is a core responsibility. This Privacy Policy is written so you can clearly understand what information Bajer collects, why we collect it, and how it is used and kept secure.

Built specifically for users in Bangladesh, the Bajer platform follows international data protection standards. Our goal is to give you a safe, transparent, and enjoyable gaming experience — where your personal information is always protected.

This Privacy Policy supplements Bajer's Terms and Conditions. We recommend reading both documents together.

2 What Information We Collect

We collect certain necessary information when you register and use Bajer's services. This data is used solely to provide you with the best possible experience.

3 Purpose of Data Collection

Data collected on Bajer is used only for the purposes listed below. We do not use your information beyond these boundaries under any circumstances.

• To create, manage, and verify your account.
• To process deposit and withdrawal transactions.
• To accurately record gaming history and account balance.
• To deliver promotions, bonuses, and special offers to you.
• To ensure platform security and prevent fraud.
• To meet Anti-Money Laundering (AML) compliance requirements.
• To provide customer support and resolve issues.
• To conduct analytics that help improve our services.
• To fulfill legal obligations and meet regulatory requirements.

Before using your data, we always ensure the use is legitimate, necessary, and aligned with your interests. Bajer never uses your information unnecessarily.

4 Data Sharing & Third-Party Policy

Bajer never sells your personal data to third parties. In certain specific circumstances, a limited amount of information may be shared.

• Payment Processors: Necessary data is shared to process transactions with Mobile Banking, Nagad, and Rocket.
• Legal Authorities: Data may be disclosed to relevant authorities in accordance with the laws of Bangladesh.
• Security Agency: To assist in investigations related to fraud or money laundering.
• Technology Partners: Technology service providers may access limited data to operate the platform — and they are bound by the same privacy policy.

Whenever data is shared with a third party, we ensure that party also adheres to appropriate data protection standards. Contractual safeguards are in place to enforce this.

5 Cookie Policy

The Bajer website and app use cookies and similar technologies. Cookies are small text files stored on your browser or device.

• Essential Cookies: Essential for login sessions and core platform functionality — these cannot be disabled.
• Functional Cookies: Used to remember your language preferences and game settings.
• Analytics Cookies: Helps improve services by analyzing how the platform is used.
• Security Cookies: Used for account security and fraud detection.

You can manage or delete cookies through your browser settings. However, disabling cookies may cause some platform features to not function properly.

6 Data Protection Methods

Bajer uses industry-leading technology and practices to protect your data. Our security framework is multi-layered and continuously updated.

• SSL/TLS Encryption: Every connection on the website and app is secured with 256-bit SSL encryption.
• Database Encryption: All stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional verification layer is applied on account login and key transactions.
• Firewall & IDS: Advanced firewall and intrusion detection systems remain active around the clock.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Restricted Access: Only authorized personnel are granted access to specific data on a need-to-know basis.
• 24/7 Monitoring: The system is monitored around the clock, and any unusual activity is detected immediately.

7 Your Data Rights

At Bajer, you have important rights over your personal data. We are fully transparent about what those rights are.

• Right to Access Data: You may request to view what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to the processing of your data for specific purposes.

To exercise any of these rights, contact the Bajer support team. We typically respond to requests within 30 business days. Please note that some data may not be deletable due to legal obligations.

8 Protecting Children's Privacy

Bajer is strictly for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

• Age verification is mandatory during registration.
• Any account registered with a false age will be terminated.
• If a parent or guardian discovers that their child has registered on Bajer, please notify our Support team immediately.
• Any such account identified will be immediately closed and the associated data will be deleted.

9 Data Retention Period

Bajer only retains your data for as long as it is needed. Retention periods vary depending on the type of information.

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Records: Up to 7 years, as required by law.
• Gaming History: 3 years after account closure.
• Log Files & Technical Data: Up to 1 year.
• Support Conversations: 2 years after resolution.

Once the designated retention period expires, data is securely and permanently deleted or anonymized so it can no longer be linked to any individual.

10 Changes to Privacy Policy

Bajer may update this Privacy Policy from time to time. Any changes will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, you will be notified separately via your registered mobile number or email.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• We recommend visiting this page regularly.

If you have any questions or concerns about this Privacy Policy, contact the Bajer support team directly. We are ready to provide honest and complete answers to all your questions.